Electric Bike,Built Right for Your Brand
Order, Shipping & After-sales
- How does clear order communication reduce post-sale risk?Jan 13,2026
- Can long-term after-sales cooperation be established?Jan 13,2026
- What happens if a buyer needs to reorder the same model later?Jan 13,2026
- How are recurring quality issues prevented in future shipments?Jan 13,2026
- What responsibilities do buyers have for local after-sales service?Jan 13,2026
- Can technical support be provided remotely after delivery?Jan 13,2026
- How are warranty claims handled for wholesale orders?Jan 13,2026
- What is the typical warranty scope for wholesale electric bikes?Jan 13,2026
- How are spare parts supplied for after-sales support?Jan 13,2026
- Is cargo insurance available for electric bike shipments?Jan 13,2026
- What happens if products are damaged during shipping?Jan 13,2026
- What documents are provided for international shipments?Jan 13,2026
- How are electric bikes packaged for international shipping?Jan 13,2026
- Can buyers choose their own freight forwarder for shipping?Jan 13,2026
- What Incoterms are commonly used for international electric bike shipments?Jan 13,2026
- How is after-sales support handled for wholesale electric bike orders?Jan 13,2026
- Who is responsible for customs clearance and import procedures?Jan 13,2026
- What happens if there is a delay in production or shipment?Jan 13,2026
- How are electric bikes shipped for international wholesale orders?Jan 13,2026
- What payment terms are commonly used for wholesale or OEM electric bike orders?Jan 13,2026
- How soon will I get a response after submitting the request? When will the stock be ready?Jan 13,2026
- Is there a minimum quantity to request overseas ebike stock from Cemoto?Jan 13,2026
- If my target model is out of stock in the overseas warehouse, can Cemoto restock it for me?Jan 13,2026
- Do you offer design services?Dec 26,2024
- How long does it take to manufacture a custom e-bike?Dec 26,2024
- What is your minimum order quantity (MOQ)?Dec 26,2024
- How do you approach long-term partnerships?Dec 26,2024
- How does your factory ensure on-time shipment and quality control?Dec 26,2024
- Can I mix different e-bike models in one container?Dec 26,2024
- Do you have e-bikes in stock?Dec 26,2024
